34th Street-Penn Station (IND Eighth Avenue Line)300 m
Bus
Bus stop200 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat
“The beds were exceptionally comfy, making it easy to relax and enjoy a great night's sleep.” view full review
Delicious Breakfast
“I loved the large à la carte breakfast options; it was a fantastic way to start each day.” view full review
Refreshing Shower
“The shower had great water pressure, providing a refreshing experience after a long day of exploring.” view full review
Luggage Convenience
“Being able to securely store my luggage for free while I waited for check-in made my arrival stress-free.” view full review
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Dressing area
Terrace
Garden furniture
Bathroom
Free toiletries
Show more
Location
343 West 36Th Street,
New York,
New York,
United States,
10018,
New York State
Map view
street view
343 West 36Th Street,
New York,
New York,
United States,
10018,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.5
km
Square
Times Square
1.3
km
Landmark
Rockefeller Center
2.0
km
Park
The High Line
2.3
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.9
km
Park
Central Park
3.8
km
Park
Bryant Park
1.3
km
Square
Macy's
760 m
Church
St. Patrick's Cathedral
2.3
km
Library
New York Public Library
1.4
km
New York City
Manhattan Skyline
1.1
km
Theatre
Broadway
2.0
km
Museum
The Metropolitan Museum of Art
3.8
km
Museum
The Museum of Modern Art
1.9
km
Museum
World Trade Center Memorial Foundation
5.0
km
Museum
American Museum of Natural History
3.5
km
Stadium
Madison Square Garden
820 m
Museum
Intrepid Sea
1.7
km
Museum
Madame Tussauds New York
770 m
Park
Washington Square Park
2.6
km
Midtown East
2.7
km
Bridge
Brooklyn Bridge
5.4
km
Tower
Trump Tower
2.7
km
Square
Herald Square
770 m
405 Lexington and 42nd St.
Chrysler Building
2.0
km
Mall
Fifth Avenue
2.1
km
United States lightship Frying Pan
1.3
km
John J. Harvey
1.3
km
Library
The Morgan Library & Museum
1.3
km
Nearby
Museum
The Museum at FIT
590 m
Restaurants
Mamamoo
250 m
350 W 37th St
Tga Nyc
70 m
320 W 36th St
Tick Tock Diner NY
340 m
481 8th Ave
Longo Bros
150 m
474 9th Ave
Aiyara Thai
210 m
480 9th Ave
Abaya Thai Cuisine
80 m
318 W 36th St
Tavola
220 m
488 9th Avenue
The Gastro Bar at 35th
290 m
345 W 35th St
Starbucks
420 m
1101 - 1109 Avenue of the Americas
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
great location
tasted good dining
unhelpful service
drab rooms
6.8/10
Nice
Rooms
6.7
Location
7.2
Service
7.3
Dining
6.2
Guest reviews
6.8/10
based on 10 reviews
3.5/5
based on 2308 reviews
8.1
8.1/10 based on 3873 reviews
#398 of 491 hotels in New York City based on Tripadvisor
Gemma
United Kingdom,
April
2024
6.2/10
The hotel seems like it's been shut down for a while and the rooms were kind of drab and small, but they were basic and met our needs. The service was a mix of friendly and unhelpful staff. The location was good, near Penn Station and Times Square, despite some issues. The dining tasted good but was too sweet and had limited options. The facilities were average.
Rooms
7.0
The rooms were basic and exactly what we needed.
Service
5.0
The service was a mix of friendliness and unhelpfulness.
Location
8.0
The location was very good near Penn Station and 3 minutes walk to Times Square, despite some issues.
Dining
6.0
The dining tasted good but was too sweet with limited choice.
Facilities
5.0
The facilities were average.
great location
unhelpful service
Francis
United Kingdom,
March
2024
8.0/10
The hotel is conveniently located in the center of New York, making it easy to access various sights and safe to explore. The rooms are small but functional, with a need for more thorough cleaning. The service is dedicated and genuinely interested in guests' well-being, although there was a slight delay at check-in. The dining experience was consistently good, and the hotel offers valuable services like dry cleaning and valet parking.
Rooms
7.0
The rooms were small but functional, overlooking other buildings and needing more cleaning, especially in dusty areas. We had to change rooms in the morning, which was a bit inconvenient.
Service
9.0
The service here is impressive, with staff dedicated to guest satisfaction despite a small delay during check-in. They are super friendly, helpful, and courteous, taking care of everything to ensure a pleasant stay.
Location
8.0
The hotel's location is perfect as it is in the center of New York. It is walking distance to many attractions and my workplace, allowing me to explore comfortably. However, unexpected extra fees at checkout were a downside.
Dining
8.0
The dining at the hotel was consistently good, and the location was ideal for accessing Midtown and other destinations with ease. The $15 breakfast was a plus, but some additional costs were not well explained.
Facilities
8.0
The hotel offers useful amenities like dry cleaning, shops, valet parking, and tours/ticket assistance, enhancing the overall guest experience.
Phil
United Kingdom,
January
2024
5.8/10
The hotel gave a misleading impression about its location near Times Square, but it's close to public transportation and the rooms had issues such as noise and black mold. The service was exceptional with attentive staff. The dining options were not impressive, and the facilities need improvement.
Rooms
5.0
The rooms had issues such as noise at all hours and black mold, leading to a room change request.
Service
9.0
The staff was welcoming and always ready to help, especially with my sons.
Location
8.0
The hotel is close to public transportation and within walking distance to major attractions, though not exactly in Times Square as suggested.
Dining
5.0
The dining experience was not satisfactory, and pre-booking did not include breakfast.
Facilities
5.0
The hotel facilities need improvement to match the service quality.
Michael
United Kingdom,
December
2023
8.8/10
I had a great stay at this hotel. The rooms were clean and spacious, and the bed was super comfortable. The service was friendly and accommodating, making me feel welcome throughout my stay. The location was outstanding, right next to Madison Square Garden and Macy's. The dining experience was fantastic, with delicious food provided. However, the ongoing loud construction nearby was a downside during my visit.
Rooms
9.0
The room was clean and spacious with a very comfortable bed.
Service
9.0
The service was great and very friendly.
Location
9.0
The location was outstandingly great, right next to Madison Square Garden and Macy's.
Dining
9.0
The dining experience was fantastic, with delicious food provided.
Facilities
8.0
The hotel offered great facilities for a comfortable stay.
Marc
United States,
September
2023
6.2/10
My stay at the hotel was quite decent. The rooms, though on the smaller side for accommodating four people, were clean and well-maintained. The hotel's service was a mix of aggressiveness and helpfulness, with Sal standing out for assisting with airport arrangements. The location was convenient but had some hidden fees. Dining varied in quality, with occasional shortages. Overall, a satisfactory experience with room for improvement.
Rooms
7.0
Although the rooms were small to accommodate four people, they had all the necessities and were clean and well-maintained.
Service
6.0
The service had its ups and downs, with some staff being too aggressive while others, like Sal, were very helpful.
Location
6.0
The location was convenient, close to food, drugstores, and Penn Station, but there were rip-off extra fees that were not explained.
Dining
5.0
The dining experience was inconsistent with occasional shortages of items, needing improvement.
Facilities
7.0
The hotel offered standard facilities, nothing extraordinary but sufficient for a comfortable stay.
William
United Kingdom,
September
2023
6.6/10
The hotel is cozy and good with safe, hairdryer, iron, and ironing board in the rooms until 4:45 pm. However, the stairs can be claustrophobic, there was no TV remote, fridge issues, and black mold present.
Rooms
7.0
The rooms were cozy and offered necessary amenities but had some maintenance issues.
Service
6.0
The staff had some unfriendly and unresponsive members, but there were exceptions with super nice and polite service that included fresh hot cookies.
Location
8.0
The hotel is rather central, close to major attractions like Madison Square Garden and the Empire State Building, making it convenient for sightseeing.
Dining
5.0
The dining experience was average with limited food options.
Facilities
7.0
Some maintenance issues were apparent, but the amenities were adequate for a comfortable stay.
convenient location
maintenance issues
Julian
United States,
June
2023
6.2/10
My stay at the hotel had its ups and downs. The rooms were small and a bit drab, but they offered a great view. However, the location was not ideal due to nearby construction causing noise disturbances. The service was friendly but had a hiccup with our reservation. The location was convenient for sightseeing but impacted by ongoing renovations. The dining experience was nice but could be more organized. Facilities were decent, with a few shortcomings.
Rooms
5.0
The rooms were small, even by NYC standards, and I felt like the hotel hadn't been updated in a while. However, the view from the room was fantastic.
Service
7.0
The staff was very friendly and provided helpful recommendations for dining and attractions. Unfortunately, there was a mix-up with our reservation.
Location
6.0
The hotel is in a convenient location close to Times Square, but unfortunately, the renovation work nearby was disruptive. It was nice being near major attractions but the noise from renovations affected our stay.
Dining
7.0
The dining hall was clean and well-maintained, but some items were not promptly replenished when they ran out. The breakfast, although not complimentary, was decent but priced on the higher side.
Facilities
6.0
The facilities were adequate but nothing exceptional. The hotel could benefit from some updates to improve the overall experience.
John
United States,
April
2023
7.0/10
My stay at the hotel had its ups and downs. The rooms were very clean with nice views, but the furniture and carpet were old and tired. The service was friendly and helpful, although at times the staff seemed more interested in gossiping than assisting guests. The location was a bit out of the way but still walkable to Midtown, making it a nice place to relax after a day of sightseeing. The dining experience was good overall, with a variety of breakfast options, but some items were not complimentary and a bit pricey.
Rooms
7.0
The rooms were very clean and provided nice views, although the furniture and carpet were outdated.
Service
8.0
The staff were friendly and helpful, but there were instances where they seemed more focused on chatting with each other than assisting guests.
Location
6.0
The hotel was a bit out of the way and not well-lit, but still within walking distance to Midtown, which was a plus.
Dining
7.0
The dining experience offered a variety of good breakfast options, but some items were not complimentary and a bit pricey.
Facilities
The facilities were adequate for my needs during the stay.
Frank
United Kingdom,
April
2023
6.6/10
The hotel is in a fantastic location near major sightseeing spots and great shopping. While the rooms, although small, are functional and comfortable, the noise from renovation work can be disruptive. The service is pleasant with some eccentric staff members. The dining options are limited but adequate, and the facilities are decent for a relaxing stay.
Rooms
7.0
The handicapped accessible rooms were small but functional and comfortable.
Service
7.0
The service was pleasant overall, with some eccentric staff members.
Location
6.0
The hotel is close to major sightseeing spots and great shopping areas, but noise from renovation work may be disturbing.
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